Contact Us

Last updated: 26 September 2026

We're a small team and we read every message ourselves. Whether it's a billing question, a refund, a technical problem or a privacy request, write to us and you'll hear back from a person — not a bot.

Fastest way to reach us: email support@vivahbio.in. We reply within 24–48 hours on working days.

1. Email us

General & technical support
Account access, publishing, photos, video uploads, translations, bugs.
Billing, payments & refunds
Please include your registered email and payment reference so we can find your order quickly. Refund terms are on our Refund & Cancellation page.
Privacy & data requests
Access, correction or deletion of your personal data under the Digital Personal Data Protection Act, 2023. See our Privacy Policy.

2. Business details

विवाहBIO (vivahbio.in) is operated by the entity named below. These details are published in line with India's Consumer Protection (E-Commerce) Rules, 2020.

Operated by
Akshay Bhoir
Sole Proprietorship
Registered address
Thane, Maharashtra, India
Written correspondence may be sent to this address.
Website

3. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for complaints about content, misuse of the platform or our services is:

Grievance Officer
Akshay Bhoir
Email: support@vivahbio.in
We acknowledge grievances within 48 hours and aim to resolve them within 30 days of receipt.

4. Reporting a profile

If you believe a biodata on vivahbio.in is fake, impersonates someone, or was published without that person's consent, email us at support@vivahbio.in with the profile link and a short description. We investigate every report and take profiles offline while we do so where there is a credible concern about consent or safety.

5. Service delivery

विवाहBIO is a digital service. Once a payment succeeds, your plan is activated immediately and your biodata can be published at your vivahbio.in link straight away — there is nothing to ship and no waiting period. If a payment succeeds but your plan does not activate, email us and we will fix it or refund you in full.

Please don't send passwords, OTPs or bank details over email. We will never ask you for them. For anything account-sensitive, write from the email address registered on your विवाहBIO account so we can verify it's really you.